Q: Do you provide “free in-home estimates”?
A: Yes, we do provide free estimates! You have 2 options:
- You can fax your plans to (407) 445-2666 or email your plans to sales2@southeaststone.net.
- Call (407) 253-4881 to make an appointment for a sales consultant to visit your home or office to take measurements and give you an estimate.
Q: Do you accept credit cards?
A: Yes, we accept Visa, MasterCard, Discover and American Express for retail transactions.
Q: What is the process in replacing my countertops?
A: First, you meet with a sales consultant to review your plans to determine your estimated square footage required. Next, you decide on what type of surface you would like to select. You will then agree upon a price, sign contract, terms and conditions and pay a 50% non-refundable deposit. We will template your countertops, order your materials, fabricate and install your countertops on a specified agreed upon date.
Q: How can I determine my real bottom line cost?
A: Many things go into the cost of your countertops. While selecting a countertop surface and comparing prices, keep in mind some of the elements that go into your countertop price are: square footage; number of slabs required/material yield; layout; edge profile; backsplash; sink; stove; cut-outs, optional stain warranty and access to your home.
Q: What are your lead times?
A: For a typical size kitchen countertop project, the process usually takes 10-14 business days from order through installation. (This time can vary depending on workloads.) It is imperative we have all your information and final selections at template in order to begin fabricating countertops, missing information will delay the process.